Ben&Ben have released a statement about their Homecoming Concert.
Last Sunday (18 December), the Filipino folk-pop band held their biggest show yet, performing for over 65,000-strong crowd at the SMDC Festival Grounds in partnership with Ovation Productions. While it was a major milestone for Ben&Ben and their fans, many have expressed their disappointment and frustration with the concert experience, citing long queues and a lack of crowd control with some even demanding refunds.
On 20 December, Ben&Ben have released their statement, apologising for the organisational mishaps and thanking fans for still sticking by them. The band also ensured that they will be taking proper measures moving forward so that "what happened won't happen again".
"While we can't undo the pains you've been through, we can help make things right moving forward. Thank you," Ben&Ben's statement reads.
BANDWAGON TV
— Ben&Ben (@BenAndBenMusic) December 20, 2022
On 21 December, Ovation Productions also released a statement, acknowledging their logistical shortcomings and explaining this was their first time dealing with such an influx of complaints. In their statement, they issued an apology and thanked fans for their understanding.
"Nonetheless, we still recognise that at the end of the day, it is Ben&Ben fans who were inconvenienced by all this and we apologise. We will do better next time," their statement reads.
— Ovation Productions (@ovationprod) December 21, 2022
Ben&Ben's Homecoming Concert, which featured an opening performance from Clara Benin and guest appearances from Pebble House Vol. 1: Kuwaderno collaborators KZ Tandingan, Zild Benitez, and juan karlos, was initially scheduled in September as a send-off for their first-ever North American tour.
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